Privacy Policy

GreenHaven Landscapes operates this website for information and enquiries about garden maintenance, planting refresh, and small hard landscaping. For data protection purposes, we act as the data controller for personal information processed in connection with this site.

• Business name: GreenHaven Landscapes
• Website: 1dvsdvdfv.cyou
• Email: [email protected]
• Phone: +44 20 8058 2146
• Address: 18 Fernhill Mews, Bristol, BS3 4QJ, United Kingdom

The website is designed to work with minimal data. We may process information that you voluntarily provide when you contact us, and limited technical information that your browser shares automatically when you load pages.

We do not intentionally collect special category data (e.g., health information). Please avoid sending sensitive personal information by email.

We use personal information only for practical, service-related purposes, including:

• Responding to enquiries and providing quotes or clarifications
• Arranging site visits, scheduling work, and communicating about changes
• Delivering services you request and handling aftercare questions
• Keeping basic records needed for administration and compliance
• Improving the clarity and reliability of the website (e.g., diagnosing errors)

We do not sell personal information, and we do not use it for behavioural advertising. There are no external trackers embedded on this site.

Depending on the context, we rely on one or more of the following legal bases:

• Contract / steps prior to a contract: when you request a quote or ask us to carry out landscaping services.
• Legitimate interests: to respond to enquiries, keep basic records, and secure/maintain our website.
• Consent: for your cookie preference choice stored in your browser (see Section 6).
• Legal obligation: where we must keep certain records (for example, for tax/accounting rules).

If you have questions about the specific legal basis for a particular processing activity, contact us using the details in Section 10.

Our “contact form” is implemented as a mailto: link. When you submit the form, your device opens your email application (such as Outlook, Apple Mail, or a webmail client) to send an email to [email protected]. The website itself does not upload your message to our server through an online form submission.

The information you may send includes your name, contact details, service needs (e.g., “seasonal tidy-up”, “border refresh”, “path edging”), and any garden context you choose to share. If you attach photos, they are handled as email attachments. Please only include details that are relevant for your enquiry.

Validation: the page-side validation helps you format required fields before opening your email client. This validation runs in your browser; it does not transmit data to third parties.

Because email is not always fully encrypted end-to-end, consider what you share. If you prefer not to use email, you can also call us at +44 20 8058 2146.

This website uses a simple consent banner to remember your preference about non-essential cookies. We store your choice in your browser using localStorage under the key: cookieConsent_1dvsdvdfv.cyou.

What this means in practice:

• It stores a small value indicating your selection (e.g., accept or decline).
• It is saved on your device within your browser storage and is not a “cookie” file.
• It helps prevent the banner from appearing again on every page load.

We do not set advertising cookies and do not use external analytics scripts. If you clear your browser storage or use a different device/browser, you may be asked for your preference again.

You can change your decision anytime by clearing site data for this domain in your browser settings, or by using the “Manage cookies” controls if provided in the site’s banner.

We keep sharing to a minimum. We do not sell your information and do not permit third parties to use it for their own marketing.

We may share limited information only when necessary to run the business, for example:

• Email and telecom providers: to send/receive communications.
• Professional advisers: e.g., accountants, where required for compliance.
• Service partners/subcontractors: only if a job requires it and only with relevant details (for example, site access information).

If we ever need to share information beyond what is reasonably expected for your request, we will aim to explain why and what will be shared.

We retain personal information only for as long as necessary for the purpose it was collected. In practice, retention depends on the type of record:

• Enquiry emails: typically kept long enough to respond, quote, and follow up; then reduced/archived or deleted where feasible.
• Customer job records: kept for a reasonable period to manage aftercare questions, warranties (if any are provided in writing), and administration.
• Accounting/tax records: kept for the period required by law.

“Limited” means we do not keep enquiry details indefinitely if they are no longer needed. If you want us to delete a particular email thread, contact us and we will assess the request (see Section 9).

Under UK data protection law, you may have rights in relation to your personal information. These can include:

To make a request, email us from the address you used previously (if possible) so we can verify the connection to the enquiry. We may ask for additional information to confirm identity and ensure we respond securely.

You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO). We would appreciate the opportunity to address your concern first.

Security: We take reasonable steps to protect information we handle, including limiting access to communications and keeping devices updated. However, no method of transmission or storage is completely risk-free, especially for standard email.

Children: Our services are intended for adults arranging gardening and landscaping work. We do not knowingly collect information from children.

Contact: For privacy questions, requests, or concerns, please contact:

• Email: [email protected]
• Phone: +44 20 8058 2146
• Post: 18 Fernhill Mews, Bristol, BS3 4QJ, United Kingdom

This policy may be updated occasionally to reflect changes in how we operate or changes in applicable requirements. The latest version will be posted on privacy.html.

Related links: Contacts and Terms.